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​ACCESSIBILITY

The Duval House is dedicated to offering a website that is accessible to the largest possible audience. We are always working to increase the accessibility and usability of our website in our best efforts to follow many of the available standards and guidelines. Our website endeavors to conform to ADA requirements for people with disabilities. In accordance with available standards and guidelines, our website will be more accessible to impaired users as they navigate and interact with our website.

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Measures taken to support accessibility:

  • Include accessibility as part of our mission statement.

  • Include accessibility throughout our internal policies.

  • Appoint an accessibility officer and/or ombudsperson.

  • Provide continual accessibility training for our staff.

  • Assign clear accessibility targets and responsibilities.

  • Employ formal accessibility quality assurance methods.

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The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Duval House Website is partially conformant with WCAG 2.1 level A. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

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​Browser Compatibility and Assistive Technology

The Duval House Website is designed to be compatible with assistive technologies in the latest version of the following browsers: Microsoft Internet Explorer and Edge, Google Chrome, Safari, and Mozilla Firefox.

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Technical specifications

Accessibility of The Duval House Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer. These technologies are relied upon for conformance with the accessibility standards used:

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  • HTML

  • CSS

  • JavaScript

  • PHP

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Limitations and Alternatives

Despite our best efforts to ensure accessibility of The Duval House Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

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  • Linked image missing alternative text

  • Missing alternative text

  • Redundant alternative text

  • Missing form label

  • Document language missing

  • Redundant link

  • Noscript element

  • Suspicious link text

  • Skipped heading level

  • Underlined text

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Feedback

We welcome your feedback on the accessibility of The Duval House Website. Please let us know if you encounter any accessibility barriers on The Duval House Website:

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We try to respond to feedback within 24 hours. Over weekends, vacations, and holidays, there may be a longer response time.

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